This Privacy Policy explains how TailorCraft collects, uses, shares, and retains personal data in connection with tailoring, clothing alterations, garment remodelling, and upcycling services offered through leathercatshadow.boats.
Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. You may also object to processing in some circumstances and ask for clarification about how your data is used.
To make a privacy request, use the contact details in this policy and describe the information or action you are requesting. We may ask for reasonable information to confirm your identity and to locate the relevant records before responding.
We retain personal data for the period needed to manage inquiries, complete projects, maintain business records, handle payment and collection matters, and meet legal or tax obligations. When data is no longer required, we delete it or anonymize it where practical.
Any updated version will apply from the date it is posted on the website unless a different effective date is stated. Where a change is material, we may provide additional notice through the website or by direct communication if appropriate.
We may collect identification and contact details, project inquiry information, garment measurements, fit preferences, photographs or notes about the garment, communication records, booking details, payment and transaction records, and limited technical data such as device and usage information. Where a customer supplies materials for review, we may also record information about the condition and suitability of those materials for remodelling or alteration.
We receive personal data from website forms, email, telephone calls, workshop visits, booking requests, consultation discussions, and project approvals. We also generate data from our own records during assessment, quotation, production, fitting, and collection, including internal notes about scope, timing, and service history.
Our website may use essential cookies needed for security and page functionality, preference cookies that remember settings, and analytics cookies that help us understand traffic and improve the site. Cookies may be session-based or persistent depending on their purpose.
We use cookies and similar technologies to support basic site operation, remember preferences, measure site performance, and understand how visitors use the website. You may manage cookies through your browser controls or device settings. If cookies are disabled, some features may not function as intended.
We use personal data to respond to inquiries, assess garments and materials, prepare quotations, obtain design approval, carry out alteration or remodelling work, arrange fitting and collection, process payments, maintain business records, improve the website, and meet legal or accounting obligations. We may also use data to communicate about project status, service changes, or administrative matters related to your request.
We may disclose personal data to payment processors, communication providers, website hosting and technical support services, and other operational partners that assist with booking, recordkeeping, or site maintenance. These parties may process data only for the services they provide to us and are expected to handle it with appropriate confidentiality and security measures.
We may share personal data where necessary to comply with legal obligations, respond to lawful requests, protect our rights, prevent fraud or misuse, or support the establishment, exercise, or defence of legal claims.
